Refund Policy

Refunds in 1–3 days, no questions asked.

Eligible refunds are processed instantly. Bank arrival time depends on your payment provider.

Per payment method

GCash

Philippines · ₱

1-3 business days

DANA

Indonesia · Rp

Timing depends on wallet

TrueMoney

Thailand · ฿

1-3 business days

GrabPay

Malaysia · RM

1–3 business days

Boost

Malaysia · RM

1-3 business days

KakaoPay

Korea · ₩

1–3 business days

Credit/Debit Card

5–10 business days

Final arrival is subject to your card issuer

Who can get a refund?

  • Subscribed and charged users
  • Subscription not used
  • Technical issues blocked access

How long does it take?

  1. 1

    You tap Confirm

    INSTANT

    Refund request submitted

  2. 2

    We process internally

    < 1 MIN

    CFun approves your request

  3. 3

    Payment gateway transfers

    24 HOURS

    GCash / TrueMoney handles the return

  4. 4

    Money in your account

    1–3 DAYS

    You receive the refund

Quick answers

Will I be charged during the trial?

There's no charge during the 1-day free trial. You can cancel anytime before the trial ends.

Can I still get a refund after using Premium?

Yes. Once a gift card has been used, its amount will be deducted.

What if my refund is delayed?

Please check with your payment provider first. If it still hasn't arrived after 7 days, contact us.

Still have questions?

cs@cfun.ai · Average response < 24h

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